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Gateway Consulting

Evidence

Customer & Segmentation Research

Market research asks whether the market is worth entering. This asks how you win in it.

Two different questions get answered by the same phrase. Whether a market is investable is one study; how to acquire customers within it is another, and the second is where most commercial plans are thin.

We segment by behaviour and willingness to pay rather than by demographics, because demographics rarely predict purchase in these markets.

How the work runs

  1. 01

    Define the buying unit

    Who actually decides, who influences, and who pays.

  2. 02

    Segment by behaviour

    What triggers purchase, what substitutes, what blocks it.

  3. 03

    Size and value

    Volume and margin per segment, not just headcount.

  4. 04

    Prioritise

    Which segments to win first, and what it takes to win them.

What you receive

  • Segment definitions with sizes
  • Buying-decision map
  • Value and margin by segment
  • Targeting recommendation

Who this is for

  • Companies with a product and an unclear buyer
  • Businesses entering a new market
  • Teams whose acquisition cost is rising

By who you are

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